ZOHO PRODUCTS

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Zoho CRM has been named the Winner of PCMag’s Business Choice Awards 2019

PCMag -- one of the leading online tech magazines -- has named Zoho CRM the winner of their 2019 Business Choice Awards for CRM. The award comes after PCMag also named Zoho the 2019 Editor’s Choice CRM. We’re very proud to receive the Business Choice Award as it speaks to our longstanding approval from both critics and users alike.
Zoho CRM received the highest overall satisfaction rating (7.4) and achieved the rare distinction of being the only brand to get a positive Net Promoter Score (NPS) among all the other vendors in contention. We’re incredibly proud and humbled by the love that the readers of PC Mag have shown us.
Read the article PCMag June 10, 2019
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Multi-Channel

Engage with your customers
Multichannel communication through telephone, email, live chat, and social media.
Get real-time notifications when customers interact with your business.
Measure the effectiveness of your email campaigns through email analytics.
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Automation

Automated Routine Tasks

Create pre-defined conditions for every incoming lead, and automate your lead nurturing process.

Automate every aspect of your business and cut out time-intensive, repetitive tasks.

Implement scoring rules that help you prioritize your work so you can concentrate on the right set of leads, contacts, accounts, and deals.

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Customization

Make CRM your own

Customize your CRM interface to meet the specific requirements of your organization.

Add custom modules, buttons, and fields to manage your unique needs.

Manage multiple business processes within your CRM using Layouts.

 

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Analytics

Reports and insights

Get powerful, real-time analytics that can help you make smarter business decisions.

Measure and manage your organization’s territory-wide sales performance.

Track your key performance indicators, including current trends and future predictions, based on the wealth of data captured in your CRM.

 

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ai for sales

Conversational AI for Sales

Zia, your AI-powered sales assistant, can help you find any information you need from your CRM data, almost instantly.

Zia improves the quality of your existing data so that you can get additional customer insights.

Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions.
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The all-in-one suite

Zoho One includes more than 40+ integrated, online applications with complimentary mobile and native versions, along with many extensions and extras. All applications are with enterprise features, giving you everything you need to grow sales, market your business, do your accounting, communicate with teammates and customers, and much more.

What is Zoho ONE?

Zoho ONE is a software suite. It is described as the operating system for business. Zoho provides the entire suite, everything from your productivity, collaboration, sales, and marketing, to back office accounting. It started out focusing on small to midsize companies and now also attracts large enterprises. It's an ambitious vision in terms of the breadth and depth of services and a commitment to the reality that everything is moving to the cloud. Zoho is a cloud-based operating system for business.

Best of Breed

Several Zoho products are considered to be in the top of their category.  Zoho CRM, Project, Books, Campaigns, Recruit, etc., are all leading tools. And they are innovators in emerging technologies of AI (with Zia), Social and Web content creation.  The new Zoho Marketing Hub is a centralized application for creating and tracking email, social, and website content with intactive engagement.  Converse with visitors on your website as they visit.

Compare to SF or MS

Zoho is a lot easier to use compared to Salesforce or even Microsoft. You can get on to Zoho in seconds, sign up, and go. Also, customers can start with a highly economical engagement and scale up later. There are no annual contracts and you are never locked into longterm 3 to 5 year deals these companies often impose.

Learn more about Zoho

Buell & Associates is an authorized Zoho Partner.  We can help explain why Zoho is a compelling solution for today's entrepreneur.

Zoho One includes more than 45 integrated, online applications with complimentary mobile and native versions, along with many extensions and extras. All applications are fully-featured, enterprise editions, giving you everything you need to grow sales, market your business, do your accounting, communicate with teammates and customers, and much more.

Applications

Sales
  • CRM
  • Motivator
  • Analytics
  • Contact Manager
  • SalesInbox
  • Sites
Business Process
  • Creator
  • Analytics
  • Flow
Finance
  • Boooks
  • Invoice
  • Subscriptions
  • Expense
  • Inventory
  • Checkout
Marketing
  • SalesIQ
  • Campaigns
  • Social
  • Survey
  • Forms
  • PageSense
  • Backstage
  • MarketingHub
Communication
  • Mail
  • Cliq
Productivity
  • Writer
  • Sheet
  • Show
  • Docs
  • Sign
  • Notebook
  • Vault
Support
  • Desk
  • Assist

Human Resources

  • People
  • Recruit
Collaboration
  • Projects
  • Sprints
  • Connect
  • Showtime
  • Meeting

Mobile Apps

Sales
  • CRM
  • Motivator
  • CardScanner
  • Contact Manager

Support

  • Desk
  • Assist
Communication
  • Mail
  • Mail Admin
  • Inbox Insight
  • Streams
  • Cliq
Marketing
  • SalesIQ
  • Campaigns
  • Social
  • Survey
  • Forms
  • Backstage
Business Process
  • Creator
  • Analytics
Collaboration
  • Projects
  • Sprints
  • Connect
  • Presenter
  • Viewer
  • Meeting

Secuity

  • OneAuth
Productivity
  • Writer
  • Sheet
  • Show
  • First Draft
  • Docs
  • CalSync
  • Chartistic
  • Sign
  • Notebook
  • Vault
  • Zia Search

Human Resources

  • People
  • Recuit

Finance

  • Books
  • Invoice
  • Expense
  • Inventory
  • Subscriptions
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Zoho Analytics 4.0

Go beyond data and transform your business with powerful insights. Do more. Do better. Do faster.
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Refreshed User Interface

Zoho Analytics (previously Zoho Reports) comes with a completely revamped user interface. Navigate with ease and access a whole new level of intuitive analytical experience, aided by exciting features that will redefine the way you draw business insights. We've also made changes under the hood to make Zoho Analytics faster than ever before.
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Personalized Dashboards

Dashboards have gotten a major facelift in Zoho Analytics 4.0 — We've added customization features that will let you design cool dashboards to your heart's content.

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Enriched Visualization

What's analytics without cool visualizations? We've added new charts, widgets, palettes, interactions and lots more, so you can tell impressive stories with your data.

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Ask Zia!

Zia is our smart reporting assistant powered by natural language processing (NLP) and machine learning. All you need to do is... ask! Zia will do the rest.

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Alerts

Catch them before it's too late - contextual data alerts lets you know of any anomaly or achievement of your key business metrics as it happens. Configure alerts in a snap, then sit back and relax, knowing you'll get instantly notified.
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Commenting

Collaborative analytics has taken a new form. No more paperwork or lost email threads. Start commenting in real time and make data driven decisions together.

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Expanding Analytics Connectors

We're rolling out an array of advanced analytics connectors, ranging from social media apps, to online advertisement platforms and more. Every connector comes with pre-built domain specific reports and dashboards to get you started right away!

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Zoho Campaigns and Sales IQ

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Track and engage visitors

Understand how visitors are interacting with your website in real time. Use that insight to trigger rulse-based proactive chat conversations.
  • Geolocate your visitors
  • Track visitor's footprints
  • Personalized chat
  • Automatic chat translation
  • Identify new vs returning visitors
  • Start chats based on visitor activities
  • Interactive email campaigns
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Live chat software

Letting suctomers chat with a live representative helps you to close deals faster and deliver exceptional customer service.
  • Real time traffic monitoring
  • Automated website visitor engagement
  • Customize the chat box to match your website design
  • Actionable analytics
  • Prioritized list of website visitors
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Visitor insights and lead scoring

Drive sharper engamenent by gaining access to a highly insightful list of "All" your website visitors. Prioritize them as hot, warm and cold based on their lead score and close deals faster.
  • Turn your website into a leads generation machine.
  • Your visitors. Their score. Your recipe.
  • Focus on prospects that deserve your attention.
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Zoho CRM driven engagement

Connect Zoho SalesIQ with Zoho CRM and improve conversions via Follow ups. Get better context via visitors information history.

Add leads, contacts, follow-up tasks, and potentials right from the chat window.
  • From data to actionable insights
  • CRM data based pro-active triggers
  • Convert the visitors you chat with to leads or contacts in CRM
  • See your previous interactions
  • Assign follow up actions in CRM

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Sell smarter. Close deals faster.

Focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with intelligent triggers and SalesIQ's email campaign optimizers.
  • Wow your visitors with personalized engagements.
  • Reduce sales cycle. Increase sales conversions.
  • Generate more sales from your email campaigns.
Authorized Partner and Reseller ACT! - ACT! Marketing Automation - Zoho CRM - Zoho ONE Montreal - Quebec - Canada © 2020 Buell & Associates. All Rights Reserved.

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